Three characteristics of people who are starting to take charge of their health:
- They stop placing blame – it’s not my fault electronics malfunction, and it’s not my fault the nurse hasn’t returned a phone call.
- They get the whole story – they find out what I’ve done, they find out what the doctor’s office staff has done, they find out what their insurance has done… because there’s more than 2 sides to a story.
- They take decisive action – if they learn something new about their situation based on the 2 things above, they take action to make progress towards getting problems solved.
The big picture: they take responsibility for their own health. If there are steps you can take on your own to get the outcome you desire, take them. If someone on your team isn’t meeting expectations or doing their part on your team, you get to choose: do you talk to them and get on the same page, or do you choose someone else to be on your team.